Legal

Privacy Policy

Effective July 28, 2026 · Version 2026-07-28

This Privacy Policy explains how Wednesday ("Wednesday," "we," "us," or "our") handles information when you use the Wednesday mobile application, website, and related services (the "Service").

1. Information we collect

Information you provide

• Account details, such as email address, display name, and date of birth.
• Conversation content, images you choose to share, reactions, and preferences.
• Support requests, feedback, and communications with us.
• Subscription and entitlement status. Payment details are handled by the applicable app store, not stored by Wednesday.

Information collected automatically

• Device and app information, including app version, operating system, language, and diagnostic events.
• Security and service logs, including sign-in events, IP address, request timing, and abuse-prevention signals.
• Usage information, such as feature interactions and AI token consumption used to operate and price the Service.
• Public website analytics described in Section 5, but only after you accept optional analytics.

2. How we use information

We use information to:

• create and secure your account;
• provide, personalize, and maintain AI conversations;
• apply age, safety, moderation, fraud, and abuse protections;
• measure reliability, troubleshoot problems, and understand service costs;
• manage subscriptions and customer support; and
• comply with law and protect the rights and safety of users and others.

We do not sell your personal information. We do not connect consumer accounts to a company's private workplace systems unless a future integration is separately enabled and explicitly authorized.

3. AI processing and service providers

Your prompts and relevant conversation context are processed by cloud infrastructure and AI model providers so Wednesday can generate a response. Current infrastructure may include Google Cloud, Google Identity Platform, and Vertex AI. Text replies are generated by DeepSeek, an AI model provider based in China; images you send are described by Google Vertex AI before any text model sees them. If you use web search, your search terms are sent to our search provider. These providers process data under their service terms and security controls on our behalf.

AI output may be inaccurate or incomplete. Safety systems may review, block, or limit content before a response is returned.

4. Google sign-in

If you choose Sign in with Google, we receive identity information needed to authenticate you, such as your Google account identifier, email address, and basic profile information. Wednesday does not receive your Google password and does not access Gmail content through sign-in.

5. Optional public website analytics

The public website may use Google Analytics 4, but only after you choose "Accept analytics." It helps us understand referral and campaign sources, pages viewed, and interactions with beta, enterprise, language, and support links. We do not send Wednesday account IDs, email addresses, or conversation content to website analytics.

Google Analytics may process the page URL, referrer and UTM campaign details, browser and device information, coarse location, and the interaction events described above. Google signals and advertising personalization are disabled. Google states that GA4 uses IP addresses at collection time to derive location and discards them before they are logged.

Choosing "Necessary only" prevents the Google Analytics tag from loading. You can reopen "Analytics settings" at any time to change your choice. Withdrawing consent stops future analytics events and removes Wednesday analytics cookies available to this site; Google may retain information already collected according to its policies.

6. Data location and international transfers

The Service is offered to users outside mainland China. Data may be stored or processed in Singapore, the United States, mainland China, or other countries where our providers operate. In particular, the AI model that writes Wednesday's replies is operated by a provider in China, so the text of your conversations is processed there. Privacy laws in those locations may differ from those where you live. We use appropriate contractual and technical safeguards where required.

7. Retention

We retain account and conversation data while your account is active and as needed to provide the Service. We may retain limited security, transaction, consent, and legal records for longer where necessary to prevent abuse, resolve disputes, comply with law, or enforce agreements. Backup copies are removed on their normal rotation schedule.

8. Your choices and rights

Depending on where you live, you may have rights to access, correct, export, delete, restrict, or object to certain processing of your personal information. You may also withdraw consent where processing is based on consent.

You can export your data or permanently delete your account from Settings > Privacy in the app. You can also follow the account deletion instructions to start a verified request by emailing jack@wed.chat from the address associated with your account.

9. Security

We use access controls, encryption in transit, account-scoped data boundaries, monitoring, and other safeguards appropriate to the Service. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

10. Changes to this policy

We may update this policy as the Service evolves. We will post the new version and effective date here and provide additional notice when required. Material changes may require you to accept the updated policy before continuing.

11. Contact

Privacy questions and requests: jack@wed.chat.